Welcome to our Frequently Asked Questions page! Below, you’ll find answers to some of the most common questions we receive. If you don’t see the information you’re looking for, feel free to reach out to us at info@lenacustomboxes.online.
1. What types of custom boxes do you offer?
We offer a variety of custom boxes including product packaging, gift boxes, subscription boxes, and promotional packaging. You can choose from different sizes, shapes, and materials to perfectly suit your needs. We also provide fully customizable designs to help you create the perfect box for your brand or occasion.
2. How do I customize my box design?
Customizing your box is simple! You can upload your artwork or logo directly on our website during the ordering process. If you need help with your design, our team can assist with custom graphic design services. Just reach out to us with your ideas and we’ll bring them to life.
3. What is the minimum order quantity?
Our minimum order quantity varies depending on the type of box and design. Typically, we can accommodate both small and large orders. Please contact us with your specific needs, and we’ll be happy to provide more details.
4. Can I order a sample before placing a full order?
Yes, we offer sample boxes to give you a feel for the material, quality, and design. Samples are available for a small fee, which can be applied to your full order if you decide to move forward.
5. How long will it take to receive my custom boxes?
Production times typically range from 5-10 business days, depending on the complexity of your design and order volume. Shipping times will vary based on your location. We always aim to get your boxes to you as quickly as possible, and we’ll provide you with an estimated delivery date when you place your order.
6. Do you offer eco-friendly packaging options?
Yes, we are committed to sustainability and offer eco-friendly packaging options. We can provide boxes made from recycled or biodegradable materials, ensuring that your packaging is both high-quality and environmentally responsible.
7. What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal for secure transactions. You can choose the payment method that works best for you during checkout.